cua cà mau cua tươi sống cua cà mau bao nhiêu 1kg giá cua hôm nay giá cua cà mau hôm nay cua thịt cà mau cua biển cua biển cà mau cách luộc cua cà mau cua gạch cua gạch cà mau vựa cua cà mau lẩu cua cà mau giá cua thịt cà mau hôm nay giá cua gạch cà mau giá cua gạch cách hấp cua cà mau cua cốm cà mau cua hấp mua cua cà mau cua ca mau ban cua ca mau cua cà mau giá rẻ cua biển tươi cuaganic cua cua thịt cà mau cua gạch cà mau cua cà mau gần đây hải sản cà mau cua gạch son cua đầy gạch giá rẻ các loại cua ở việt nam các loại cua biển ở việt nam cua ngon cua giá rẻ cua gia re crab farming crab farming cua cà mau cua cà mau cua tươi sống cua tươi sống cua cà mau bao nhiêu 1kg giá cua hôm nay giá cua cà mau hôm nay cua thịt cà mau cua biển cua biển cà mau cách luộc cua cà mau cua gạch cua gạch cà mau vựa cua cà mau lẩu cua cà mau giá cua thịt cà mau hôm nay giá cua gạch cà mau giá cua gạch cách hấp cua cà mau cua cốm cà mau cua hấp mua cua cà mau cua ca mau ban cua ca mau cua cà mau giá rẻ cua biển tươi cuaganic cua cua thịt cà mau cua gạch cà mau cua cà mau gần đây hải sản cà mau cua gạch son cua đầy gạch giá rẻ các loại cua ở việt nam các loại cua biển ở việt nam cua ngon cua giá rẻ cua gia re crab farming crab farming cua cà mau
Skip to main content

One in 10 smart home device owners report unresolved technical problems

HeikoAL/Pixabay

Smart home devices are supposed to make our lives easier, but if they suddenly stop working without warning, they can end up doing just the opposite. According to new research, more than one in 10 people have reported incidents of their internet-connected devices failing prey to technical issues that go unresolved.

Parks Associates surveyed consumers of smart home devices to find out more about how people interact with them. What they discovered was that 12 percent of smart home device owners in the United States have had a device become basically unusable due to a technical issue. Many of those problems went unaddressed for a significant period of time.

Recommended Videos

It’s worth noting that the research actually found the number of total problems reported dropped — just 14 percent of people said they had one or more problems of any kind with a smart home device in the past year. But the problems that did occur went unresolved at a higher rate, which of course is a serious problem, especially for appliances that perform vital services.

For example, if your internet-connected thermostat suddenly stops working and there’s no clear fix, it’s going to be a cold winter in your place. Likewise, if your home security system ceases operating correctly, it’s going to be hard for you to feel safe in your own home. Because a steady Wi-Fi connection is essential for most of these devices, spotty service can also lead to ongoing issues with devices.

Patrice Samuels, senior analyst for Parks Associates, chalked the issue up in part to the devices getting more complicated and the ecosystem of products getting more diverse. “Strong value is achieved from the smart home when devices communicate with each other, but diversity in device technology and communication protocols adds complexity to the smart home and creates challenges in achieving seamless communication,” he said in a statement.

Smart home device manufacturers can cut down on some of these issues by offering more robust support solutions. When folks are left to read through technical documents or handle complex tasks on their own, it’s more likely that they’ll just let the busted device gather dust. That’s not great for the consumer or the companies serving them.

AJ Dellinger
AJ Dellinger is a freelance reporter from Madison, Wisconsin with an affinity for all things tech. He has been published by…
The best smart home tech of IFA 2024
The IFA 100 sign outside the South Hall in Berlin.

IFA 2024 is in full swing, with cutting-edge companies across the globe showing off their hottest new releases. The smart home industry is out in force at the event, with hundreds of cool products spread out across the massive show grounds. From robot vacuums and smart refrigerators to robot lawnmowers and more, the future of your home is on display at IFA 2024.

After perusing hundreds of booths and going hands-on with tons of different electronics, here are the best smart home products of IFA 2024.
Roborock Qrevo Curv

Read more
Nest Learning Thermostat (4th Gen) vs. Amazon Smart Thermostat: Which is best for your home?
The Amazon Smart Thermostat.

Smart thermostats are an easy way to upgrade your home's heating and cooling skills, and few products are as popular as the Amazon Smart Thermostat and Google Nest Learning Thermostat (4th Gen). The two offer many of the same basic features, though you'll find a handful of drastic differences between the devices -- starting with their price tag.

From pricing and design to installation and available features, here's a closer look at the Nest Learning Thermostat (4th Gen) and Amazon Smart Thermostat to help you decide which is better for your smart home.
Pricing and design

Read more
Upgrade your dorm with these smart home gadgets
The Echo Spot on a nightstand.

Summer is winding down, and students across the country are heading back to school. If you're heading to college, that means you're probably worried about getting your dorm room prepped for the year. That's often the most stressful part of returning to campus, as not only does your space need to be comfortable enough for all your studying, but it doubles as your home away from home. For those reasons, you'll want it to be functional, versatile, and capable of keeping you entertained when you're not hitting the books.

Thankfully, there are a bunch of smart home devices for your dorm that can turn even the tiniest and oldest of spaces into a futuristic oasis. From smart speakers and smart bulbs to smart plugs and more, here are a few smart home products that are perfect for your college dorm.
Smart light bulbs

Read more